Privacy Policy
At Teckelshop, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and share personal information that we receive from you through our website or other channels.
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Collection of Information : we collect personal information from you when you make a purchase, create an account, sign up for our newsletter, or contact us through our website. This may include your name, email address, mailing address, phone number, and payment information.
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Use of Information : we use your personal information to process orders, provide customer service, send marketing communications, and improve our website and services. We may also share your information with third-party service providers who assist us with these functions, such as payment processors and shipping carriers.
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Data Security : we take appropriate measures to safeguard your personal information from unauthorized access, disclosure, or misuse. We use secure servers and encryption technology to protect your data, and we require our third-party service providers to do the same.
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Cookies and Tracking : we use cookies and other tracking technologies to collect information about your browsing behavior on our website, such as your IP address, device type, and pages visited. This information is used to improve our website and personalize your shopping experience.
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Your Rights : you have the right to access, update, or delete your personal information that we hold. You may also opt out of receiving marketing communications from us at any time. To exercise these rights, please contact us using the information below.
Terms and Conditions
By using the Teckelshop website, you agree to the following terms and conditions:
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Product Information : we make every effort to ensure that the information and images on our website are accurate and up to date. However, we cannot guarantee that all product descriptions, images, or pricing information are error-free or complete. All the animals on our site are photos taken under license or from our suppliers references.
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Payment and Shipping : we accept payment through secure channels and process orders promptly. Shipping times may vary depending on your location and shipping method, and we are not responsible for any delays or issues caused by shipping carriers.
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Returns and Exchanges : we accept returns and exchanges within 15 days of purchase, subject to the conditions outlined in our Returns Policy. You are responsible for the cost of return shipping unless the product is defective or incorrect.
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Intellectual Property : all content on our website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws. You may not use or reproduce any of this content without our prior written consent.
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Limitation of Liability : we are not liable for any damages, losses, or expenses that arise from your use of our website or products, including but not limited to direct, indirect, incidental, or consequential damages.
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Governing Law : these terms and conditions are governed by the laws of France. Any disputes arising from your use of our website or products will be resolved through arbitration in accordance with French law.
Our lawyers operate worldwide. They are ready to contact you if you do not respect our conditions.
If you have any questions or concerns about our Privacy Policy or Terms and Conditions, please contact us at contact@teckelshop.com
